Anaheim Hills Mercedes Benz Customer Appreciation Day
I’ve always been an owner of Japanese cars so I never had the pleasure of owning a Mercedes Benz. But after accompanying my wife to the Anaheim Hills Mercedes Benz Customer Appreciation Day, I now understand the cachet of owning a Benz.
While my wife’s car was going through a thorough inspection, we enjoyed a mouth watering lunch from Blake’s Place BBQ and cooled off with ice cream from Ben and Jerry’s. We relaxed in their amazing showroom while watching cars get inspected and serviced. A few hours later a very courtesous service agent went over what needed to be done to my wife’s car and also offered up a loaner in case she needed a car while it was being serviced. Like I said, I don’t own a Mercedes, but after being treated like a VIP, I will have to think twice when shopping for my next car.
This is how you win new customers. Treat them like VIP’s. One could apply this mindset while at work or even working on your blog. Treat your customers or readers like they are the most important people around. They will have no choice, but to be a new fan. Finally, I may be biased, but if a company has a motto like the one I snapped below, how can I not consider them?
Describe the last time excellent customer service swayed you on a purchase.